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EASYJET
EasyJet started in 1995 and is a very low-cost regional airline based in London Luton. It took the very successful "Southwest" business model to Europe. Its fares tend to be very cheap, but vary from day to day, and on different flights on the same route. Generally, the earlier a flight is booked, the cheaper it will be, and all reservations are done through the carrier's Web site. Its fleet consists entirely of Boeing 737s and flies one of the world's youngest fleets, the average age of the aircraft being under 5 years old.

EasyJet's recent purchase and merger with GO has now been completed, and they are now working towards operating as a single airline under the easyJet name. The combining of both companies makes the new easyJet the biggest low-cost airline in Europe, and put it in the best position to take the concept of low-cost air travel to more people around Europe more quickly. It will enable easyJet to offer customers frequent, low-cost services to a huge range of exciting destinations. In fact, the only losers will be the fat, inefficient, traditional carriers as easyJet brings more competition on more routes against more airlines.

EasyJet offers value fares by keeping costs to a minimum -- cutting out unnecessary "frills", selling direct to passengers, and using less congested and less expensive airports. EasyJet offers 48 routes to 21 key business and leisure airports in Europe. The airline has won many awards and tributes voted for by consumers and was named Winner of Best Value category in the first ever Visa e-tail awards. EasyJet also excelled in a Consumers Association survey, being the only low-cost airline to be ranked in the first division of a customer satisfaction table in a Holiday survey. It was also named Best European Low Cost Airline in the Skytrax passenger survey 2002 -- the largest independent survey of its kind in the world.

Because easyJet sells one way fares, passengers can go and return whenever they like. EasyJet also does not stipulate a minimum stay for you to qualify for the lowest fares, unlike many other airlines. EasyJet offers flexibility on all its fares, unlike many other airlines. For an administrative fee of just £10 ($/Euro16) per leg of the journey, plus any difference in fare, travelers can change their flight, and booking easyJet flights is fast, convenient, and secure. Consumers can purchase seats on their Web site 24 hours a day, 365 days a year.

Flying with easyJet is simple and hassle-free. No tickets are issued, so all a traveler needs for check-in at the airport is an acceptable form of photographic ID on domestic flights or a passport for international flights. Also, as easyJet operates a free seating policy on board -- passengers can choose where they sit.

EGYPTAIR
EgyptAir is a deep rooted airline established 70 years ago (in 1932). Throughout its history, EgyptAir has owned and operated many different kinds of civil aircraft and was the first airline in the Middle East to operate the jet liners. Its fleet consists of 40 new planes, a mix of Airbus and Boeing aircraft; the average age for the fleet is now five and a half years. The Airbus A340 and Boeing 777 and 747 aircraft are equipped with comfortable seats to suit the long trip.

First class and business seats on the long-range aircraft are equipped with Personal videos and telephones. Economy class is also provided with video and portable telephone.

EgyptAir flies to 95 international and domestic locations, more than 400 trips a week and it has a very extensive network of 12 domestic and many international destinations ranging from Sydney, Tokyo to New York, Los Angeles and from Johannesburg, Cape Town to Europe. The most recent destination is to Casablanca (Morocco) and Aden (Yemen), and the airline is in the process of opening new flights to China, Hong Kong, Malaysia, Canada and to Houston in the USA. EgyptAir also promotes internal tourism with its flights to 12 locations, bonding them to other international locations.

EgyptAir has steadily improved in recent years; antiquated aircraft have been replaced with modern ones, there is better understanding of what the passenger expects in terms of cabin service, and the food is much improved, too. Serving an important tourist destination, Egpytair realizes that its standards must be high, but there is still room for improvement.

EL AL
The Israeli flag-carrier, operating international scheduled passenger flights to 50 destinations in Africa, Asia, Canada, Europe, Middle East and the USA. The recent events in the Mid-East region have created a very difficult environment for the airline; both business and leisure travel have dropped drastically.

El Al will discontinue service to unprofitable destinations in Asia, Africa and Europe while boosting service on popular business routes. It intends to replace some of the older 747s and 757s in the fleet with new aircraft, including a fourth 777. It will also lease two 747-400s from Boeing, which will bring that fleet to six. The carrier said the acquisitions "are part of El Al's continued focus on business travelers," which also includes an investment of $15 million to upgrade first and business class sections of its 747s and 767s.

El Al's extremely tight security can cause delays (the airline's name has been said to stand for "Every Landing Always Late!") and makes checking-in nightmarish, but this very serious Israeli carrier is highly praised for the strong feeling of safety it engenders. On the negative side, criticisms include frequently overcrowded planes and occasionally abrasive service, with a "take it or leave it" attitude, but supporters say the comfort level is improving -- and some even call it a cultural experience. Remember that El Al does not fly on the Sabbath (Saturday).

EMIRATES
Although a young airline, started in 1985, Emirates is already considered one of the very top airlines in the world, with more than 160 international awards to its credit, including the prestigious Executive Travel magazine's 1998 Airline of the Year accolade. Emirates flies out of Dubai to more than 58 destinations in 41 countries in Europe, the Middle East, Africa, Asia and Australia, with the recent addition of routes to Casablanca and Khartoum.

The carrier is wholly owned by the government of Dubai, but receives no financial support, financial guarantees, or protection from the government, which operates an unconditional open-skies policy. The Emirates fleet includes Boeing 777s, and it has started receiving the Airbus A330s it has on order. It also has six A340-500s on firm order. These are the world's longest-range civil aircraft and will enable the company to plan for nonstop operations to the US West Coast and Australia.

Emirates is also one of the most innovative airlines in the world. In 1992, it became the first airline to install a personal video system on every seat in aircraft configured in three classes. On each of its Boeing 777 craft, two closed-circuit TV cameras have been fitted to the underbelly, one pointing forward and one pointing down, so that passengers who are not in window seats can see on their personal video screens what's going on outside.

Emirates was also the first commercial airline to install in-flight telephones and fax machines in every aircraft in its fleet. And in the future, the airline is planning to install a faxmodem in all seats so that passengers who have laptop computers with fax and/or email facilities can connect without needing to move from their seats.

Emirates also plans to provide every passenger on its long-haul flights with a device proven to boost blood circulation in the legs. Called Aerogym, it is an ingenious piece of equipment where the user presses down on an inflatable footpad which compresses the veins in the foot and squeezes blood into the main veins in the calf. The pressure involved in squeezing the foot causes muscular contractions of the calf muscles, which, acting like a muscle pump, promotes the flow of blood through the main veins to the heart. The idea is that it is simple and discreet, and allows passengers to exercise their leg muscles effectively and quietly without disturbing other passengers. The Aerogym was designed and developed by Paul Richards, a former British Airways' captain and long-haul pilot.

Passengers traveling in First or Business Class are offered a film library, with up to 50 titles to watch on an in-seat personal video player. All Emirates aircraft are equipped with a personal entertainment system in all classes. On Emirates A310 aircraft, every passenger has access to six TV channels and eight audio channels. On Emirates 777 and A330 aircraft, passengers are provided with up to 18 TV channels and 22 audio channels. Emirates world-class service is renowned, and boasts over 200 awards and counting. It offers its passengers a unique travel experience, truly a cut above most commercial airlines.

EVA AIRWAYS
Evergreen Group's 20 years of worldwide success, its global network, and its rich international transportation experience was used as a base by group chairman Chang Yung-Fa to form EVA Airways Corporation in April 1989. EVA Air launched its first flight on July 1, 1991.

A major Taiwanese carrier operating passenger flights to 30 international destinations and dedicated cargo services to destinations in Asia, Europe, the Gulf, India and the USA, EVA flies out of Taipei to London, Paris, Amsterdam, Vienna, Dubai, to several destinations in Asia and Australasia, and to Hawaii, Seattle, San Francisco, Los Angeles, Anchorage, New York and Panama. EVA has a good size fleet of 35 modern planes, including Boeing 747-400, 767-300 and 767-200 and MD-11. The airline has won many international awards for its cabin service between 1993 and 1999.

Passengers entering the Super First Class cabin are greeted with fine champagne served in a crystal glass. All the rows in our Super First Class cabins are 75 inches apart, with luxurious deep seating, and comfortable leg rests. Each seat is equipped with a personal armrest video system, providing access to fingertip controls of individual multichannel entertainment programming. Super First Class service allows travelers to choose their own mealtimes for enjoying the five-star dining experience. Super Business Class cabins match the specifications of those in First Class, and rows are positioned 44 inches apart, providing plenty of room to stretch out and relax. Together with the extensive menu selections available, EVA Air's Super Business Class offers a complimentary salad bar. Another feature provided for EVA Air's business passengers is a personal in-armrest video system (not available in Business Class of EVA Air's Boeing 767-200 and 767-300ER fleets), that includes worldwide and national news update via CNN News and local TTV News.

Featured on all EVA Air Boeing 747-400 and MD-11 intercontinental services is the airline's uniquely designed Evergreen Deluxe Class cabins, its improved economy class. High quality passenger comfort, and warm, attentive in-flight service produce many of the enhancements usually found only in business class. Evergreen Deluxe Class cabins are of business class standards, offering spacious seating with individual seat-back video systems providing a six-movie channel selection for in-flight entertainment. Video screens can be adjusted to the optimum viewing angle, and the system is operated from digital controls at the front of the armrest. The airline offers hot congee in traditional China fashion for breakfast, served on fine bone china. EVA Air's Economy Class passengers can choose from two choices of main courses. Movies are screened onboard and eight music channels are offered during flight. Passengers can expect above-average treatment in the back cabin.

EVA offers a Global Flight Information Short Message Service designed to offer up-to-date information on the flight. It also enables passengers to deliver personal messages. Passengers must subscribe to this service as far as 7 days ahead of flight Arrival/Departure.

A truly fine airline, EVA Air is staffed by extremely friendly people who provide wonderful service and immaculate cabins.

EDNYlj/AIRguide 0212 / ISSN 1544-3760
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