A B C D E F G H I J K L M N
O P Q R S T U V W X Y Z
GARUDA
INDONESIA
Indonesian flag-carrier, Garuda was severely
affected by the Asian financial crisis. On November 2,
2001, the long and complicated process of
restructuring Garuda was finally completed. Throughout
the process, which began in 1998, Garuda went through
some difficult financial times.
It is now operating as
a smaller, but efficient airline with scheduled
services to 22 cities in 11 countries worldwide and to
19 commercially strategic domestic centers. For
several months now Garuda Indonesia and Malaysia
Airlines have been working on, and implementing, a
comprehensive cooperation agreement aimed at jointly
improving service, efficiency and performance of each
airline.
While Garuda used to
be a dreadful airline, it reorganized and modernized,
with a vast improvement in standards. However, it
seems to have dropped back a bit lately due to
financial restrictions. There is no doubt about the
charm of the cabin crews though, and the food is
acceptable. And travelers must hope that there are no
emergencies, as the onboard announcements are often
incomprehensible.
GULF AIR
Gulf Air is a modern airline run jointly by four
Arabian-Gulf states -- Abu Dhabi, Bahrain, Oman, and
Qatar -- but its genesis was quite different. In 1949,
British aviator Freddie Bosworth started giving
sight-seeing trips around the Bahrain islands in his
seven seater Avro Anson. Soon local residents began
relying on him for commuter transport between Bahrain,
Doha and Dhahran. Before long, the enterprise turned
into the Gulf Aviation Company, and charter contracts
with oil companies helped its early growth.
In the 1950s, BOAC
(British Overseas Airways Corporation) became a major
shareholder and greatly expanded the company, and in
1973, the four current Gulf-state owners bought BOAC's
shares. With the Foundation Treaty of 1974, the
carrier became Gulf Air. In 1995, the carrier won the
"Best Passenger Service Award" from Air Transport
World magazine.
Currently Gulf Air
operates one of the world's youngest fleets. The
average age of aircraft is less than three years The
airline operates four passenger aircraft types; Airbus
A340-300s for long and ultra-long haul flights; Boeing
767-300ERs for long and medium hauls; Airbus A330-200s
for medium and long haul flights; and Airbus A320-200s
for short to medium haul sectors. Gulf Air flies to 7
destinations in Europe, 26 in the Middle East and
Africa, and 19 in Asia and Australia.
Gulf Air's highly
trained crew is made up of more than 60 nationalities,
speaking 73 different languages, reflecting the truly
multinational nature of the airline. Cabin crews are
supported by advanced in-flight entertainment systems
and programs, fine food and wines, and a unique range
of duty free items.
Gulf Air introduced
new first-class initiatives to give customers "What
They Want, When They Want It." Gulf Air has also
unveiled plans to place qualified five-star chefs
onboard flights for its First Class service, to
provide customers with the choice, quality and
individual attention associated with five-star hotels
and international standards of fine dining. Passengers
will immediately appreciate the difference, whether
it's the salads being freshly tossed and dressed chair
side, or meals being hand delivered, cooked to the
chosen taste of the customer, plus presented to
illustrate the talent and flair of the in-flight chef.
The whole restaurant experience will be made complete
by a "Chef's Dessert Buffet," whereby an extended
choice of desserts will be individually plated and
presented to a customer's expressed taste.
In a move unique to
the Middle East, Gulf Air will also introduce a Dine
on Demand dining option on night flights, whereby
in-flight chefs will take orders from an expansive
menu, which will then be finished and served at a
chosen time, allowing customers greater flexibility to
rest and dine when they desire. In line with modern
restaurant trends, new initiatives focus on providing
top-quality fresh foods at flexible times with the
best of service.
Gulf Air is creating a
real "Restaurant in the Sky" feel. These in-flight
chefs will be introduced initially on routes to London
starting September 6, 2002, however, there are plans
to expand this service across the network, including
flights to Paris and Frankfurt. Caviar has disappeared
from First and Business Class menus in the interests
of environmental preservation. The airline, which
prides itself in having the finest haute cuisine
standards, has served Beluga caviar for more than 25
years, but now fears that its production is
endangering the existence of the Caspian Sea
sturgeon.
Gulf Air is an airline
reflecting the needs of the customers, and not the
customers fitting in with their needs, a rare
assurance in the air travel business indeed.