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JAPAN AIR SYSTEM
JAS links 36 domestic airports by way of 99 domestic routes, and has 64 branch offices throughout Japan. It also flies internationally to Seoul, Hong Kong, Guangzhou, Xian, and Kunming. JAS has an electronic ticketing service to be able to make reservations and purchase tickets by telephone with a credit card, an advanced check-in service allowing travelers to check in themselves and their luggage far in advance of departure, and a return-flight check-in service whereby passengers returning to the point of origin the same day or the following day can check in the return leg of the journey at the same time as the outward leg, thus cutting check-in time by a large amount. JAS also provides a luggage delivery service in Tokyo, Osaka (Itami Airport) and at Kansai International Airport. For 1,000 yen per bag, JAS will retrieve your luggage and deliver it to your destination, provided it is requested when the luggage is checked in. Also, all JAS aircraft now have a women's powder room, called the Floral Room.

JAPAN AIRLINES
Japan's biggest international airline, operating scheduled and nonscheduled services to 72 cities in 31 countries. Japan Airlines also operates a large domestic network, and will merge with Japan Air System, the country's second largest airline. Japan Airlines and Japan Air System are to unveil a new visual scheme including brand identity and aircraft livery late 2002 in preparation for their eventual integration into JAL Group.

Starting in early 2002 will offer its new Skysleeper Solo seating on a daily basis to first-class passengers traveling between New York and Tokyo. The ergonomically-designed, leather 26in/66cm wide seat reclines to a 73in/185cm long flat position at the touch of a button and also has a lumbar massage function. There is room for only 11 units in cabins selected for the service. Each seat has a personal TV, built-in telephone, recessed reading lights, a side table and two storage compartments.

The new seat is available now on certain JAL Boeing 747-400 New York JFK-Tokyo services, and the airline eventually plans to offer it on flights between Tokyo and Chicago, Los Angeles and London. The video system features a 6.4in/16cm LCD display that is easy on the eyes, and a controller installed in a convenient location. Japanese cuisine is offered along with Western and a la carte menus, with sake, wines and spirits from around the world. JAL offers a battery-lending service for laptop computers (not available for some laptop models) on flights to Europe and continental North America, and a very innovative Eye Trek, a personal video display that weighs only 110 grams.

Executive Class seats give you a relaxing reline if 152 degrees and 62in/157cm pitch with a headrest that can be adjusted up and down for comfort, and can also be moved to either side as a partition and a footrest that can be extended up to 25in/62.4cm for better leg support. A pre-meal aperitif comes with a fresh canapé plate, light meals between main meals are beautifully presented with a touch of the season. A standard on the Japanese menu are the small donburi rice bowls with different toppings. The main courses are Japanese or Western menus also available with a full selection of wines and spirits from around the world. Japan Airlines employs 647 Flying Sommeliers who have all achieved the distinction of passing the certification exam of the Japan Sommelier Association.

The airline's Economy Class offers a very good entertainment system and a video screen for every seat on all its 747 aircraft. Starting in September 2001, JAL changed its economy class tableware and menus, first on the European and North American routes. Now JAL passengers can enjoy Japanese and Western cuisine served on round plates and bowls just like in a restaurant or at home. In addition, passengers on routes to Europe enjoy a selection of Japanese or Western meals. For passengers who would like to be able to help themselves to food and drinks during a long flight, JAL is now offering the SKY OASIS self-service snack table on Boeing 747-400 aircraft routes to Europe and North America. Passengers can visit this snack buffet to pick up simple drinks, rice crackers, chocolate and other snack items at their leisure.

You're in Japan as soon as you board this airline that reduces the horror of crossing the Pacific with the ultimate in service and pampering. It is clean, quiet, super-efficient, polite and on time, with a marvelous Business Class.

JETBLUE AIRWAYS
JetBlue Airways took to the air on February 11, 2000 when it inaugurated its first flight to Fort Lauderdale, FL. By the end the year, the airline served 12 cities with a fleet of 10 brand new Airbus A320 aircraft. The airline's origins date back to 1993, when CEO David Neeleman sold his first airline, the Salt-Lake City based Morris Air, to Southwest Airlines. It was as a founder and President of Morris Air that David Neeleman proved that innovative, high-quality airline service coupled with low fares will attract a strong and loyal market.

Following the sale of Morris Air, Neeleman went on to help launch WestJet, a successful Canadian low-fare carrier, and to develop the e-ticketing system he had implemented at Morris Air into Open Skies, the world's simplest airline reservation system, later bought by Hewlett Packard in 1999. With three successful aviation businesses under his belt, Neeleman decided the time was right to bring his airline formula to the world's largest aviation market, New York City.

Two-year-old airline boarded its 5 millionth passenger at New York JFK. JetBlue offers a different kind of air travel experience. All JetBlue brand-new Airbus A320 aircraft are configured for 162 passengers, outfitted with leather seats equipped with 24 channels of satellite TV for every passenger. And JetBlue is the only airline in the world to offer passengers LiveTV satellite television with up to 24 channels of DIRECTV programming free of charge at every seat. Every JetBlue aircraft is outfitted with the DIRECTV System, which features individual seat back monitors and armrest remotes with channel and volume controls.

This innovative airline has received a series of 2002 awards from several magazines: Travel and Leisure, "It" Airline Entertainment Weekly, Airline Business, Air Transport World, Onboard Services Magazine. JetBlue has great fares, too (up to 60% less than the competition) and the airline provides very good, reliable, no-nonsense yet comfortable service for travelers in the US.

EDNYlj/AIRguide 0212 / ISSN 1544-3760
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