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A B C D E F G H I J K L M N O P Q R S T U V W X Y ZUNITED AIR LINES
United is one of the world's oldest and largest airlines, United grew from a partnership between four early U.S. mail carriers to a worldwide airline serving nearly 119 destinations in 26 countries and 2 territories.United's First Class is available on all international three-cabin 747 and 777 aircraft, and United First Suite is the first word in onboard luxury with a fully equipped reclining electronic seat that features a Backcycler Motion System for lumbar support and back stimulation, adjustable leg and head rests. First Suite reclines to 180 degrees, transforming into a bed. An individual audio/video system features up to 20 films, nine channels of movies and TV programming, and up to 21 channels of CD-quality music and news through a noise-reducing headset. A well-appointed private workspace features a personal phone for worldwide calls and fax/email access, ample shelf and storage space, a handy flex lamp and a laptop power source with modem connection.
United Business class seating has luxurious reclining electronic seats featuring a Backcycler Motion System for lumbar support and back stimulation. The seats also provide the same entertainment system found in First Class, and there is a well-appointed workspace featuring a personal phone for worldwide calls and fax/email access, a laptop power source with modem connection. United's new Economy Plus is a premium seating area in Economy Class cabins consisting of the first rows that offers up to 5 inches more legroom per seat.
Economy Class seating features a fully adjustable head rest and plenty of entertainment options. On international 777's and 767's an individual audio/video system in the forward seat back provides nine channels of movie and TV programming, and up to 21 channels of CD-quality music and news through an adjustable headset (not on 747-400 or US domestic aircraft). Passengers can plug in laptops, make calls, and send email from most United planes. From quick snacks and soft drinks to three and six-course meals, expect only the best from United's onboard food service. The menu features the finest name-brand products such as Starbucks coffee, Eli's Cheesecake and premium champagnes on international flights.
United is again serving breakfast on North American United Economy flights. Electronic tickets are available and make travel easy because there is no paper ticket to keep track of. Since reservations are stored in a computer system, passengers only need to show photo identification.
United is the first major airline to install electronic stun guns in the cockpits of its fleet, subject to FAA approval, to allow pilots to defend the flight deck in the event of a hijacking. United will keep the guns in electronically coded lock boxes. United has also begun the first phase of a specialized training program for all flight attendants to impart "skills and knowledge that can be used to protect themselves, enhance cabin security and assist customers."
United is an old standby that does its job and pleases many, but leaves others saying that something is missing. Its assets include an extensive route network and an excellent frequent-flier program and occasional bargain fares to keep fans loyal, but even they wish that the employees would be better as owners or would at least change the menu.
US AIRWAYS
US Airways is one of the largest US passenger airlines, operating more than 2,300 flights daily, with a fleet of over 410 jet aircraft. The airline provides scheduled passenger flights to more than 200 destinations in the Caribbean, Europe, Mexico and North America.US Airways International First Class service is available on the spacious, double-aisle, Airbus A330, equipped with seats that convert to a flat bed for a rejuvenating night's sleep. Satellite telephones and laptop power ports are installed at every seat, and passengers also enjoy state-of-the-art, on-demand personal entertainment systems, extensive library of movies, television shows and music compilations. First Class has a choice of any combination of a la carte items or a five-course meal anytime during the flight, Premium vintage wines, French champagnes, espresso, cappuccino and specialty coffees. Optional Express meal service and snacking stations are available between meals.
US Airways domestic First Class service offers ambiance and amenities designed with the business traveler in mind, including wider, more cushioned seats, generous legroom, complimentary audio and video entertainment on select flights, appetizing menu choices and premium wine, beer and liquor on select flights.
Envoy Class, US Airways' transatlantic Business Class service, is available on the wide body Boeing 767 (some features and service amenities are not available on 767s to Europe) and the spacious, double-aisle, Airbus A330. Envoy passengers enjoy a host of exclusive offerings, including wider seats that adjust to an exceptional recline, satellite telephones and laptop power ports at every seat, a state-of-the-art, on-demand personal entertainment system, extensive library of movies, television shows and music compilations, amenity kit with Crabtree & Evelyn personal care products, eyeshades and socks. Business Class provides a four-course meal service including choice of four entrees. Optional Express meal service and snacking stations are available between meals just like in First Class.
US Airways Express is a network of ten regional airlines operating under a code share and service agreement with US Airways. This service offers travelers frequent, well-timed flights to US Airways' hub airports and cities throughout the U.S., Canada and the Bahamas. The airline also operates the US Airways Shuttle, and hourly service between New York La Guardia, Boston Logan and Reagan Washington National.
US Airways has Check-In Kiosks, and customers with electronic tickets for domestic travel, including San Juan, St. Thomas and St. Croix can use the E-Ticket Check-In Kiosk to check in within four hours of a flight.
Also when purchasing a full-fare US Airways Coach ticket to select cities, customers will automatically be given a seat in First Class, based on availability, thanks to the GoFirst online program. US Airways offers GoFirst on many routes throughout the United States and Canada.
US Airways is a workhorse carrier and has been buffeted by financial woes and a string of crashes, but its supporters say that it does not deserve its bad reputation and that it is getting better. It is tough to beat (or too big to avoid) in the US Northeast, where it offers good connections and flies to many cities others don't. Canceled flights, tight seats and dreadful food cause many critics to say they only fly with them if they have to.
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