First
Class
Business
Class
Economy
Class
While most of the
airlines we've contacted over the last six months
claim that there has been no reduction in the quality
of product or service, we've found that many of them
downgraded their in-flight services last fall and have
been restoring them only gradually since this spring.
Passengers feel that airlines have indeed trimmed some
of the luxury services: some airlines may no longer
issue wine lists or limit the choice of wines, others
may not provide amenity kits or will skip the
appetizer in the meals, and the little things that
passengers take for granted, like decaffeinated coffee
or herbal tea, may be unavailable. Apparently, it's
not so much the cost of these services, but the
manpower, time and space required to provide them
that's at issue. Certainly, First Class and Business
Class are all about space, comfort and service, and --
the US excepted -- the smartest airlines are
continuing to deliver on all three.
First
Class, Dubai to
London
First
Class, London to
Chicago
First
Class, London to San
Francisco
First
Class, Miami to
Fortaleza
First
Class, New Orleans to New
York
First
Class, Zurich to Rio
Business
Class, Jamaica to
London
Business
Class, London to
Philadelphia
Business
Class, Los Angeles to
Auckland
Business
Class, Los Angeles to
Zurich
Business
Class, Mexico City to New
York
Business
Class, New York to
London
Business
Class, New York to
Geneva
Business
Class, Zurich to Washington
Economy
Class, Athens to
Geneva
Economy
Class, Brisbane to
Sydney
Economy
Class, London to
Edinburgh
Economy
Class, Montreal to New York
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