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A B C D E F G H I J K L M N O P Q R S T U V W X Y ZNORTHWEST AIRLINES
Business ClassHonolulu to Tokyo Narita
Snack: Small fruit cocktail with orange segment, grapes and papaya, selection of warm breads and pastries, cold plate with chateaubriand, sushi, chicken salad, green beans and baby carrots. "Delightful service provided by Northwest's Honolulu based crew. Good quality food, but compared with competitors on the long haul Asian routes, Northwest's food presentation needs some spiffing up. For example, using plastic throw away salt and pepper shakers is tacky."NORTHWEST AIRLINES
Economy ClassMinneapolis to San Diego
Lunch: Roast Beef and cheese on onion bun with Dijon pack, Sun chips, and apple. Seperate Cranberry juice in a can."A dry sandwich??? It couldn't possibly be that much more expensive to buy fresh buns. Note to self: Bring Your Own Food."
London to Minneapolis
Dinner: "We think the main course was noodles with red sauce smothered in an abundance of soggy peas and lima beans. I have never in my life met anyone who actually liked lima beans. The "salad" came in two parts one side of the dish had mushy raisins, cranberries, and pistachios, the other side had pickled olives, bits of tomatoes, and an unidentifiable grainy white cheese. Most unappetizing mix I have ever seen. The two attached rolls looked clever, one white, one wheat--but they both tasted like sawdust. These were served with "Utterly Butterly." (Huh?) None of us could decide what the dessert was, it consisted of slightly charred white chunks in pink jelly-like stuff, and frankly, it looked like something that had been eaten and come back up. The cheese and crackers were the only edible part of this meal. "This is the worst "meal" we have ever been served on a plane or anywhere else. Everyone in our section was laughing. It was that or cry."
Washington Dulles to Minneapolis
Lunch: Cheese and salami on a bun, potato chips, and an apple. "For years Northwest's onboard service, especially its food, has been about a half-step from utterly disgusting. In this instance, the bun was dry, the salami insipid, and the cheese plastic. The only things they didn't ruin were the apple and potato chips, but then they didn't produce them. This "offering", though better than some I've had on NW domestic flights, is typical. On a two hour flight, they can't be bothered to serve anything hot. On a flight of equivalent length anywhere else in the world one would have a full, hot meal."
Amsterdam to Washington Dulles
Lunch: Braised chicken with French beans and mashed potatoes; "oriental salad"; chocolate cake. "On this 7 1/2 hour transatlantic flight we were actually given a hot meal because competition from foreign carriers demands it. That said, the potatoes were clearly instant, the beans were slightly shrivelled and overcooked, and the braised chicken just edible. As for the salad, the sweet and sour dressing was both too sweet and too sour. And the snow peas were at least a week past their prime, while the chocolate cake was dry and virtually inedible. Compared with what we would have received on KLM, which we usually fly, this was a very unpleasant dining experience."
Detroit to Phoenix
"I've received that horrendous pizza. More I fly, more the service deteriorates."
Sources: Airguide Airline Survey, passenger mail and E-Mail, www.airlinemeals.net and www.ratings.net.
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