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Home Aircraft Airlines Airports Destinations Fidelity Programs Travel Travel Tech Travel Tips Air Safety Air Security Features Reviews NEWS News Center RSS News Center Business News World News Events FLIGHTS Flight Schedules Flight Status Travel Deals Travel Links Reservations Contact Us Site Map PUBLICATIONS Online Magazines Newsletters Business & Prof Books & eBooks ORDERS Subscriptions Order Center SERVICES Advertising Marketing Content Info Services Research Surveys CORPORATE About Us Press Center Contact Us	OTHER SOURCES OF INFORMATION Other Articles on Airline Passenger Rights Know Your Passenger Rights Air Rage: Readers Speak Out Airplane Horror Stories Poll: Will a new bill of rights really improve air travel? Availability and prices subject to change. U.S. DEPARTMENT OF TRANSPORTATION Aviation Consumer Protection Division For the following pamphlets, write to: Aviation Consumer Protection Division, C-75 U.S. Department of Transportation 400 Seventh Street, S.W., Washington, DC 20590 "Plane Talk." A series of facts sheets on specialized topics. Free. * Frequent Flyer Programs * Tips on Avoiding Baggage Problems * "Defensive Flying" * Public Charter Flights * Transporting Live Animals * Passengers With Disabilities "Kids and Teens in Flight." When children fly alone. Free. "Consumers Tell It to the Judge." Small Claims Court. Free. "Air Travel Consumer Report." Single copies free. Statistics for the industry and for individual airlines on: Delayed and Canceled Flights * Oversales * Baggage Problems * Consumer Complaints to DOT DEPARTMENT OF STATE Write to: Superintendent of Documents U.S. Government Printing Office Washington, DC 20402 "Your Trip Abroad." Customs, shots, insurance. $1.25. "A Safe Trip Abroad." Precautions against robbery, terrorism. $1.00. "Travel Tips for Older Americans." $1.00. Write to: Consumer Information Center Pueblo, CO 81009 for a copy of "Foreign Entry Requirements." Visa and other requirements for many foreign countries. 50 cents. U.S. CUSTOMS SERVICE Write to: U.S. Customs Service P.O. Box 7407 Washington, DC 20044 "Know Before You Go." Customs advice for entering the U.S. Free. FEDERAL TRADE COMMISSION Write to: Federal Trade Commission 6th & Pennsylvania Ave. N.W., Room 130 Washington, DC 20580 "Telemarketing Travel Fraud." Travel scams marketed by phone. Free. U.S. OFFICE OF CONSUMER AFFAIRS Write to: Consumer Information Center Pueblo, CO 81009 "Access Travel." Handicapped services at over 500 airports. Free. U.S. DEPARTMENT OF AGRIGULTURE Write to: USDA/APHIS Public Information 6505 Belcrest Road, Room 613 Hyattsville, MD 20782 "Travelers' Tips." Bringing plant and animal products into the U.S. Free. "Traveling by Air with Your Pet." Free. U.S. PUBLIC HEALTH SERVICE Write to: Superintendent of Documents U.S. Government Printing Office Washington, DC 20402 "Health Information for International Travelers." $6.00 (182 pp.). AMERICAN SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS Write to: A.S.P.C.A. Education Dept. 424 E. 92nd St. New York, NY 10128 (Send a business-size self-addressed stamped envelope) "Air Travel Tips." About pets. Free. "Airline Travel With Your Bird." Free AVIATION CONSUMER ACTION PROJECT Write to: Aviation Consumer Action Project P.O. Box 19029 Washington, DC 20036 "Facts and Advice for Airline Passengers." $2.00. BETTER BUSINESS BUREAU Write to: Better Business Bureau 257 Park Ave. South New York, NY 10010 "Low-Cost Air and Ticket Consolidators." $3.00 (4 pp.) CONSUMER INFORMATION CENTER A number of the federal government brochures listed above, as well as many others, are available from the Consumer Information Center. If you are thinking of ordering publications from several agencies, it may be more convenient to request a free CIC catalog by writing to Consumer Information Center, Pueblo, CO 81009. You may also call (719) 948-4000 (normal long-distance rates apply), or go to their web page: Aviation Consumer Protection Divison Home Page NOTICE We make every effort to keep Fly-Rights up to date, but airlines frequently change the way they do business. So by the time you read this a few of the procedures we have covered may be different. Tenth Revised Edition, September 1994 We hope these tips have been useful. Contact us if you have any suggestions at: feedback@airguideonline.com	Fly Rights Air Fares Reservations and Tickets Delayed and Canceled Flights Overbooking Baggage Smoking Passengers with Disabilities Frequent Flyer Programs Contract Terms Travel Scams Your Health Airline Safety Complaining Other Sources of Info Travel Tips Air Travel Tips Jet Lag Tips Health Tips
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